All businesses should demand continued performance from AV equipment. This equipment is critical to the overall experience of everyone involved, but it isn’t always something that is considered.
AV equipment is often neglected, being ignored until it breaks. Sometimes end users don’t want to spend the time or energy to keep these systems up, and don’t know who to pay to routinely inspect these AV systems. However, by staying on top of basic maintenance, we can help improve the performance of equipment and increase its longevity. With technology improving quickly, it is becoming incredibly easy to manage these devices remotely.
Equipment that is regularly looked after lasts longer. It will continue to be a performance asset for the business and provide better returns on the initial investment the longer it remains in use.
AV equipment doesn’t just work but performs better when it is properly maintained. That means better definition and fidelity through a longer working life than if it was neglected.
Reliability of the equipment stays high and the reputation of the business is also taken care of. Attendees at conferences and meetings expect clear and vibrant images on screens. They want audio that is easy to hear without distortion or fuzz for everyone, regardless of placement, in the room.
Today, these important tools will need an expert periodically to keep all the equipment up and running. At Crunchy Tech we can run the day-to-day management easily with tools like the Crestron XiO Cloud which allows most of the work to be done remotely. This also helps us effectively cover many businesses while still providing incredible levels of service. Having Crestron XIO Cloud onboard as a dedicated endpoint management tool allows teams like us to get more done without having to be there in person.
The devices that control presentations need to be checked for responsive buttons, touch panels, and that all wireless connections are in order.
Cables need to be inspected for cuts, tears, fraying, and other damage. All devices that provide video need to be inspected to make sure that they aren’t damaged and that they are running the correct codecs.
Recording and listening devices need to be checked to make sure that they are in good repair and tested to evaluate the quality of audio provided by the equipment.
Make sure to keep up with firmware updates. Firmware updates allow devices to add new features, enhance user experience, and fix old bugs.
Make sure to do rack cleanings. This will dust and debris from getting into sensitive components, causing damage.
Keep a record of all repairs and replacements so that your integration partner can identify and remove recurring problems.