Hotel and resort AV built for back-to-back group business, with meeting rooms a banquet team can reset in minutes and signage that updates from the schedule.
An Orlando property lives on group business, and group business means the same room serving somebody different every day. A general session breaks at eleven, the airwalls close, and by one o'clock it has to be three breakout rooms for a different organization with different requirements. On most properties that reset is done by a banquet team working from memory and a phone call, which is why the second group's morning starts with somebody hunting for the right input while forty people watch. The equipment is rarely the problem. Knowing how to put the room back is.
Divisible space needs to know it is divisible. Audio and video follow the partitions automatically, so combining or splitting a room changes the system rather than requiring someone to repatch it. Each configuration exists as a named preset a banquet captain selects, verified in that configuration rather than assumed. One documented connection point per room handles what a presenter actually arrives with. Then signage updates event boards from the schedule instead of from a manager editing a slide, and the whole property runs on one control surface rather than a drawer of remotes.
From International Drive and Lake Buena Vista to downtown, Lake Nona, and the surrounding communities, we design and install hotel AV systems for meeting space, lobbies, outlets, decks, and signage.
Central Florida takes more lightning than anywhere in the country, so every rack gets real surge protection and power conditioning.
Moisture forms inside enclosures, so outdoor gear gets sealed and drained properly and every equipment room stays conditioned.
Decks and outdoor event space get soaked most afternoons in season, so anything exposed gets rated for direct water.
Outdoor displays run high brightness with ambient sensing, and exposed materials get selected for UV.
How we work
We do not start with a display count. We start with your event calendar, because how often the rooms change is what decides the design.
Most disappointing hotel systems were quoted off a floor plan by someone who never watched a room get turned over. So we start with a consult rather than a quote: what each space needs to do, how big the property is, how the calendar runs, and the budget you are working with. Then we walk it during real occupancy, in the lobby, the outlets, on the deck, and in every meeting room in each configuration it gets sold in. In Orlando we also sit down with your banquet lead and your director of engineering, because they are the people who will live with the answer.
The other way these go wrong is that nobody experiences the outcome until it is built, then wants it changed a season later. So you see the design before you commit to equipment, including what each room configuration does and how a presenter connects. Control gets programmed around the configurations you actually sell, so each combination is a named preset rather than a training problem. One team handles the install, calibration, staff training, and documentation, and coordinates with your general contractor, electrician, low-voltage trades, licensed fire alarm contractor, and brand or ownership standards where they apply.
What we build
A hotel is a set of very different rooms that should behave like one system. Here is what we design, program, and install.
Combinable rooms are where hotel AV either works or embarrasses you. Audio and video routing follow the partition positions, so closing an airwall makes two independent rooms and opening it makes one, without anyone repatching anything. Each configuration gets built and verified as a named preset, because a room combined on paper and a room combined in reality do not behave the same. One documented connection point per room handles what presenters actually bring, tested at handover with the adapters present rather than borrowed. Levels and microphone behavior get set per configuration.
Hotel digital signage pays for itself when it stops being somebody's task. Event and meeting boards pull from the schedule, so a room change reaches every screen without a manager opening a file. F&B and menu content moves by daypart, property messaging pushes from one place, and displays get sized off real reading distance with brightness specified for the light each space gets. On a property running several groups a day this is the difference between signage that guides people and signage that is confidently wrong by mid-morning.
The lobby gets even coverage and a scheduled profile rather than one level held all day. Restaurants and bars each become their own zone so an outlet can be livelier without the lobby inheriting it. The pool deck runs as its own zone with hardware specified for sun, rain, and humidity, covered by more sources at lower level so it reaches the far loungers without pushing sound up toward the rooms. All of it sits on one processor and one control surface. This is all guest-facing space, and in-room AV is not something we do.
Why Orlando hotels and resorts trust us with it
Properties here run more groups through the same rooms than almost anywhere, in a climate that is hard on equipment. Here is where our depth shows, and where our scope ends.
Meeting space AV is specified by ownership, sold by the events team, and operated by whoever is setting the room at seven in the morning. Design for the last group and everything else follows. That means a small number of named presets matching the configurations you actually sell, one obvious way for a presenter to connect, nothing exposed that can put a room in a state staff cannot get out of, and documentation that lives in the room rather than in an email. Staff turnover then stops being a risk, because the system does not depend on who was trained two years ago.
Three local realities shape the build. Central Florida takes more lightning than anywhere else in the country, and the damage arrives as surges that shorten the life of amplification and network gear, so every rack gets real surge protection and conditioning. Humidity is constant, so anything outdoors gets sealed and drained properly. A large property also has several equipment rooms rather than one, each of which needs cooling and to be kept at or below 75 degrees, since temperature is the single most expensive variable in how long a system lasts.
Crunchy Tech started in 2008 as an AV support operation, which is an unusual origin for an integrator and the reason the systems get built the way they do. When you spend years fixing other people's work, you learn exactly where installations cut corners. That shows up in racks you can actually service: fully enclosed, every cable labeled at both ends, power separated from audio and data. We have opened racks that looked fifteen years old after three months in an uncooled closet, with dust caked on every surface. Around 47 percent of support tickets close inside an hour and roughly 72 percent within a day, which matters when a group is in the room.
In-room AV is not a focus for us, so we work the guest environment outside the room: lobbies, restaurants and bars, pool decks, meeting space, and signage. We do not staff or operate events, run shows, or provide event production labor. We do not install or operate cameras, produce video, or run streaming as a service, though we will build clean feeds and documented signal paths for whoever a group brings in. We coordinate with your licensed fire alarm contractor rather than providing the alarm system. We generally do not take install-only work.
What it earns back
Group business is repeat business, and the decision to rebook is made by people who watched how the room behaved.
A planner whose general session started on time and whose breakouts worked without a scramble books you again and says so to peers who book similar programs. A planner who spent the first twenty minutes of day one watching staff hunt for an input remembers that instead. Most properties already own AV in every meeting room. Few own AV that resets cleanly and is easy to manage, and that gap is what gets felt. The same argument runs through the guest side: the experience in your lobby, outlets, and deck is what decides whether a leisure guest picks you again.
Most owners price AV like retail: a display costs a certain amount, so a floor of them should not cost much more. Worth being plain about the gap, because the switching, the processing, the control, and the cabling take a serious share of the budget before you buy a single display, and in divisible space that infrastructure is exactly what makes a reset take minutes. So we quote Good, Better, and Best against one design, per room and per zone, and we phase it. If your budget is short of the property, we would rather value engineer it honestly than deliver rooms nobody can turn over.
Making the system aware of the partitions instead of relying on someone to reconfigure it by hand. In a properly designed divisible room, audio and video routing follow the airwall positions, so closing a partition produces two independent rooms with their own sources, levels, and microphone behavior, and opening it produces one, with no repatching. Each configuration then gets built and verified as a named preset a banquet captain selects, because a room combined on paper and a room combined in reality do not behave the same, particularly for microphones. Add one documented connection point per room with the adapters present rather than borrowed, tested at handover, and the reset becomes minutes rather than a phone call. The other half is documentation that lives in the room, so a new banquet lead starts from something written down.
No. In-room AV has not been a focus for us, and we would rather say that early than three meetings in. What we do is the guest environment outside the room: lobbies, restaurants and bars, pool decks, meeting and conference space, and signage. Our founder's view is that the biggest thing missing in almost every hotel is not equipment but a system that is used properly, interconnected, easy to manage, with background audio controlled by zone and signage that adapts rather than sitting static. That is the gap we fill, and on an Orlando property with a full calendar it is usually the meeting floor and the guest-facing zones where the return is largest. If in-room is your priority, you want a specialist in that.
Yes, and the fix is removing the human step rather than training someone harder. Signage that depends on a manager opening a file and editing a slide will be wrong by mid-morning on a property running several groups a day, and everyone stops trusting it, which is worse than having no boards at all. What works is signage that pulls from the schedule you already maintain, so a room change or a time change reaches every screen without anyone touching it. F&B and menu content moves by daypart on the same principle, and property messaging pushes from one place. The hardware requirements are modest: commercial displays sized off real reading distance, brightness specified for the light each space actually gets, and one management point. On a group of properties, one change reaching every site is where this gets genuinely compelling.
No. We design, install, program, calibrate, document, and support the permanent system, and we train your team to run it. We do not provide event production labor, staff a room during a group's program, or operate shows. That is a different business with a different staffing model, and properties are better served by an in-house team or a production partner for it. What we can do is make that job straightforward: rooms whose configurations are named and verified, one obvious connection point per room, clean audio feeds and documented signal paths for whoever a group brings in, and documentation on site so a visiting technician is not reverse-engineering your building. Where a group needs cameras or streaming, we build the infrastructure and leave the content to specialists.
What We Do Here
Every system is designed, installed, and supported by our own team in Orlando — never subcontracted.
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Conference room AV designed around the people using the room: video conferencing, Zoom and Teams Rooms, displays, and audio, installed and supported as a partner.
Conference Room AV in Orlandoarrow_forwardClient successes drive Crunchy Tech to become better. Below is how our customers feel about us.
Just do it. Spend the money. It’s well worth it. It’s not worth your time, hassle, energy, and stress of trying to make it look right and do it right when there’s somebody who has been doing it for years and has perfected the craft.
You're a great partner with Florida Hospital and this project will make a difference in Children's Health.
Working with Crunchy Tech was a fantastic experience from start to finish. They handled the sale and installation of all our sound and TV equipment at The County Bar in Aviston, IL, and absolutely nailed it. We were on a very tight deadline, and they not only met it—they delivered top-notch quality and service the entire way. Highly professional, responsive, and easy to work with. We couldn't be happier with the results.
Crunchy's AV Services are outstanding. Staff members are experts, who really extend themselves to find the right technology for helping us reach our marketing goals in creative ways. The best thing about working with Crunchy is collaborating with the staff – they are patient, responsive, knowledgeable, and available.
Crunchy has been great to work with. They communicate well and deliver as promised.
The work Crunchy has been doing is a game changer for this industry.
Being able to reuse the existing structure created a much lower cost for the client and they were ecstatic.
Crunchy has done an amazing job on our A/V install. The sound is perfectly balanced throughout our many zones and the entire system is super simple to use.
Just do it. Spend the money. It’s well worth it. It’s not worth your time, hassle, energy, and stress of trying to make it look right and do it right when there’s somebody who has been doing it for years and has perfected the craft.
You're a great partner with Florida Hospital and this project will make a difference in Children's Health.
Working with Crunchy Tech was a fantastic experience from start to finish. They handled the sale and installation of all our sound and TV equipment at The County Bar in Aviston, IL, and absolutely nailed it. We were on a very tight deadline, and they not only met it—they delivered top-notch quality and service the entire way. Highly professional, responsive, and easy to work with. We couldn't be happier with the results.
Crunchy's AV Services are outstanding. Staff members are experts, who really extend themselves to find the right technology for helping us reach our marketing goals in creative ways. The best thing about working with Crunchy is collaborating with the staff – they are patient, responsive, knowledgeable, and available.
Crunchy has been great to work with. They communicate well and deliver as promised.
The work Crunchy has been doing is a game changer for this industry.
Being able to reuse the existing structure created a much lower cost for the client and they were ecstatic.
Crunchy has done an amazing job on our A/V install. The sound is perfectly balanced throughout our many zones and the entire system is super simple to use.
We don’t sell you what we have. We design what you need. That line is the operating principle I’ve built Crunchy Tech around for the last 20 years. And it’s the single sentence that separates us - and the small handful of firms like us - from the other 97% of the commercial AV industry.
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There’s a pattern I’ve watched play out for 20 years in hospitality AV, and it always ends the same way...
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"Where's my quote?"
Read article arrow_forwardTell us about the property: where it is, how many meeting rooms you have and how many configurations you sell them in, how often they turn over, what your banquet team gets stuck on, how many systems and vendors you are living with, and whether brand standards apply. We will start with a consult to understand what you are trying to accomplish, then walk the property during real occupancy, and come back with one engineered recommendation instead of a parts list.
